Accessibility and Inclusive Design

nclusive design is a win-win for both our users and the organization. It expands our product’s reach, sparks innovation, and helps CFA Institute take a position of social responsibility.


Accessibility means that websites and other digital products are usable by people with disabilities. It applies to not just the way a website looks, but also how it behaves, and how it is coded. Following WCAG helps us ensure our digital products can be used by people of all abilities, including those using assistive technology.

CFA Institute follows the WCAG 2.1 AA accessibility guidelines. All customer-facing web content needs to be compliant with the WCAG 2.1 AA success criteria.

An accessible site:

  • Is fully navigable by assistive technology, including screen readers and by keyboard-only (no mouse).
  • Should be coded using best practices including semantic HTML.
  • Is readable and follows text contrast standards.
  • Includes alt text for images.
  • Offers captioning and a text transcript for multimedia.
  • Does not use color as the only means of conveying information.
  • Helps the user avoid and correct mistakes.

How to Meet WCAG (W3C Quick Reference)

Accessibility Quick Checks

The Beginner’s Guide to Accessibility

Inclusive Design

We try to ensure the digital products we deliver are inclusive by following best practices such as progressive enhancement. Progressive enhancement is a “content first” design strategy where we make the content available to all regardless of any technology constraints, and then we layer on the styling and interactivity… all the while also following accessibility guidelines.

Accessibility in technology often means ensuring people with disabilities are included, and that certain legal compliances are met. However, an inclusive product means that it’s usable by as many people as possible, including those with disabilities.

Removing a barrier for one person can make a website better for everyone. For example, captions allow a video to be watched in a noisy environment, keyboard-only navigation makes a website easier to use for someone holding a baby, and good text contrast means a page can be read in bright sunlight.